Contact Us

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Tidewater Credit Services customers click HERE to contact us.








Additional Information

Customer Service Department

If you are a current customer in need of assistance

  • Phone Number: 888-413-1083
  • Fax: 757-579-6435
  • Email: contactus@tfcvb.com
  • Hours- Monday- Saturday 8am (EST) - 12:00am (EST)

Dealer Service Department

If you are a current dealer in need of assistance

  • Phone Number: 800-226-1086
  • Monday - Thursday: 8:00am to 11:00pm (EST)
  • Friday: 8:00am to 10:00pm (EST)
  • Saturday - Sunday: 11:00am to 8:00pm (EST)
  • Email: dealersupport@twcs.com

Marketing Department

If you are a prospective dealer or would like more information about Tidewater

  • Phone: 866-785-0235
  • Monday-Thursday: 8:00am to 7:00pm (EST)
  • Friday: 8:00am to 5:00pm
  • Saturday & Sunday: Closed
  • Email: tcsmarketing@twcs.com