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Additional Information

Dealer Service Department

If you are a current dealer in need of assistance

  • Phone Number: 800-226-1086
  • Monday - Friday: 9:00am to 9:00pm (EST)
  • Saturday: 12:00pm to 6:00pm (EST)
  • Sunday: Closed
  • Email: dealersupport@twcs.com

Marketing Department

If you are a prospective dealer or would like more information about Tidewater

  • Phone: 866-785-0235
  • Monday-Friday: 9:00am to 9:00pm (EST)
  • Saturday: 12:00pm to 6:00pm
  • Sunday: Closed
  • Email: tcsmarketing@twcs.com

Customer Service Department

If you are a current customer in need of assistance

  • Phone Number: 888-413-1083
  • Fax: 757-579-6435
  • Email: contactus@tfcvb.com
  • Hours:
    Monday- Friday 8:00am (EST) - 11:00pm (EST)
    Saturday 8:00am (EST) - 8:00pm (EST)
    Sunday 10:00am (EST) - 7:00pm (EST)